FAQ & Contact

Questions, answered

Everything on pricing, shipping, install and warranty. Still stuck? We're an email away.

How much does a court cost?+
Pricing is per square metre — $49 + GST/m² for Apex, $69 + GST/m² for Apex Elite — and the designer shows your exact total live as you build, including freight to your postcode. No quotes to chase.
What sports can I build?+
Basketball (driveway to full court, with FIBA / Junior / NBA 3-point lines), pickleball (regulation, doubles, singles), and multi-sport courts that overlay basketball, pickleball, netball, volleyball, tennis and more on the same tiles.
Can I add custom colours, lines and logos?+
Yes — choose your court and keyway colours, line-marking colours, run-off, and add logos (including NBA team marks and Jordan Jumpman, or upload your own). Line markings are applied at the factory, not painted, so they never fade or peel.
How is it installed?+
The tiles snap together over any flat, firm base (concrete, asphalt, or a prepared pad). No glue, no concrete curing wait. Each court ships with bevelled edges, court anchors and a step-by-step install guide.
How long does delivery take?+
Typically 8–10 weeks from order: about 4–5 weeks to build your custom court plus around 2 weeks freight (a little longer if you've added custom logos). Metro freight is included in the live price; regional/international is quoted at checkout.
What's the warranty?+
Every court — Apex and Apex Elite — is backed by a 15-year warranty. The tiles are UV-stable and engineered for full-time outdoor use.
Can I get a refund?+
Because every court is custom-made to your design, we can't offer change-of-mind refunds once production starts (your statutory rights for faulty goods always apply). You confirm your design and sign off before any payment, so there are no surprises.
Do I have to buy online, or can I talk to someone?+
Both. You can design and order entirely online, or email us and we'll happily help you plan your court before you commit.

Talk to a human

Planning a court and want a hand, or have a question we didn't cover? Email us — we usually reply within one business day.

hello@tilemycourt.com

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